What is your return policy?
Our Return Policy for Prefab Doors is a no-hassle, no fine print 30 Day Money Back Guarantee: If you are not satisfied with your purchase for any reason, we will exchange, credit, or refund your purchase.
How do I make sure I order the right size Superior fireplace doors?
Find the fireplace model number on a metal plate inside your firebox opening. Then measure the length and width of your firebox opening.
Should Superior fireplace doors be opened or closed while the fire is burning?
Fireplace doors should ALWAYS be open when a fire is burning A zero clearance firebox with closed doors could reach a temperature approaching 10,000 degrees and fires can eventually start at temps as low as 200 degrees and cause closed doors to shatter. Tempered glass cannot withstand temperatures that high.
Can you seal Superior fireplace doors?
Superior fireplace doors cannot be sealed. There are codes requireing ventilation gaps for safety.
Can you paint Superior fireplace doors?
Yes. But it may be worth it to purchase some budget- priced doors in a black frame to be sure you get the look you want.
How do I remove Superior fireplace doors and frames?
Removing Superior fireplace doors and frames is usually an easy process only requiring a screwdriver.
How do I measure my fireplace for Superior fireplace doors?
All you have to do is the length and width of your firebox opening. Here is a great video that will help you measure your fireplace.
How do I know what kind of Superior replacement fireplace doors I need?
Replacement Superior doors are 4 glass panels hinged together that attach to an existing track that runs along the top of your firebox. The “Quick Ship” EZ Door is a great option if you want a more finished look or if you don’t have a track.
Do you sell individual glass panels/panes?
We do not sell individual glass panels, but we do offer affordable replacement doors made to fit any fireplace model.
Do Superior fireplace doors come with screens?
Yes, Superior fireplace doors come with screens. These screens can be either replacement mesh curtains that attach to a rod in your firebox or actual mesh doors that attach to the fireplace door frame and open like cabinet doors.
Do Superior fireplace doors come with a fan, blower, or heat exchanger?
No. Superior fireplace doors do not come with fans or blowers.
Do Superior fireplace doors come with vents and damper controls?
No. Superior fireplace doors do not come with vents and damper controls.
Are there special Superior fireplace doors for gas fireplaces with gas logs?
No. There are not Superior doors made specially for gas fireplaces.
Are there Superior fireplace doors for stone fireplaces?
Yes, you can purchase Superior fireplace doors for your stone fireplace if your firebox is a zero clearance firebox made of metal. If you have stone surrounding your Heatilator firebox, look to see if the stones jut out into the opening of your firebox . If so, the doors will not fit into the firebox opening.
How long does it take for me to get my new fireplace door?
Stocked “Quick Ship” Doors ship in 2-3 business days and custom doors ship in about 3-4 weeks.
Do I need a professional to install my fireplace door?
Installing a Superior fireplace door is a simple DIY project. Here’s a video on installing Superior doors. A local handyman could take on the project for about $50 to $100.