Return Policy

No fine print. No confusion.


Our Return Policy is a 30 Day Money Back Guarantee: If you aren’t satisfied with your purchase for any reason, we will exchange, credit, or refund your purchase.

Tip: When you decide to purchase your fireplace doors, make sure to read the fine print regarding custom product returns. While most large retailers say they have a liberal return policy, they don’t actually accept returns on custom orders. Since almost all prefab doors are made to order, this means most sites don’t allow returns for prefab doors. Superior Fireplace Doors proudly accepts returns on all orders within 30 days. Here is an  example of fine print from our competitors’ policies:

  • “Please review your order carefully before submitting it to ensure all information is correct. Made to order and custom orders, due to their uniqueness, cannot be changed, canceled, or returned at any time.”

We are committed to having satisfied customers. You will get the right door or your money back, guaranteed.